Shipping
Orders are dispatched within 3 business day.
Throughout promotional periods, we experience a surge in order volume. Dispatching orders may require an additional 1 business days.
Orders which are purchased on PRE ORDER will be despatched on the date or timeframe advised as per online description of that particular style.
Any delivery date or time specified by Elle Zeitoune is a best estimate only, and we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
If you have any enquiries with delivery or the status of your delivery, please contact us at sales@ellezeitoune.com.au
Domestic Shipping
AUSTRALIA | |
Regular | $12 - free on all orders $320 and over |
Express | $15 |
Goods will be delivered by Australia Post from Sydney and a signature is required upon delivery.
You may track your order using your tracking number on the Australia post website https://auspost.com.au/
International Shipping
Cost
$49 |
Delivery Time
USA & Canada | 2-4 Business Days |
UK & EU | 3-5 Business Days |
New Zealand | 1-2 Business Days |
Rest of the World | 3-6 Business Days |
All orders are dispatched with DHL Express.
Custom Charges
The prices within the online store do not include relevant overseas duties and other customs charges you may incur. These costs are imposed by your local customs office and are outside of our control. Please ensure you familiarise yourself with your country's customs charges and levies prior to placing an order.
Important Notice Regarding Taxes and Duties
If you choose not to pay the applicable taxes and duties, your order will be held by DHL Express and eventually returned to our warehouse.
Please note: Once the item is returned, you will be refunded excluding the original shipping fee and any additional charges we incur as a result of the return.